Frequently Asked Questions

How Do I Apply for Financing?

There are multiple ways to apply for financing for your purchase through Enable Financing.

Web Application: Each business has a Enable Financing ID (i.e. John's Auto). Ask the business for their Enable Financing ID -- the link will look similar to this: enablefinancing.com/m/johnsauto.

If you do not know the Enable Financing ID, please email support@enablefinancing.com, or visit our site and chat with one of our Customer Service Representatives.

I Have Excellent Credit (700 FICO), Why Didn't I Receive Offers?

While the free online credit monitoring programs can give you an idea of your credit score, in most cases they do not give you the full picture. In order to do so they would have to do a Hard Pull on your credit, which is not something you as a Customer would want.

Many of those factors can include Debt to Income Ratio, employment history, moving apartments or houses, mortgage amounts etc.

If you did not receive offers you will receive an Adverse Action Notice via email from the Lenders you were denied from via email.

An Adverse Action Notice will detail your true credit score and the reason you receive a status of 'No Offers.' If you did not receive one for some reason please check your spam folder, or you can contact the lenders directly.

You can receive the names and contact info of the Lenders by reaching out to a Enable Financing Customer Service Representative at support@EnableFinancing.com.

How do I find the Enable Financing ID of a Business?

Each business on the Enable platform is assigned a unique ID (i.e John's Auto), which is used to associate a customer financing request to the correct business.

I Received Offers for Financing, Now What Do I Do?

As Enable Financing is a multi-lender platform with various programs customized for each business, the criteria for each Lender on our platform will vary.

While some of our Lenders offer an instant verification without additional documentation being required, some will require documentation to complete the purchase. This will depend on a number of factors including the size of the financing request, Lender, and program configuration.

As our Lender network is constantly changing, we cannot list the required documents for each at this moment. However, we have provided what we consider to be industry standards which will apply in most cases to complete your application.

Below is a list of typical documents and/or Information that MAY be required for financing through our Lender Network.

Proof of identity: (typically one)

  • Driver’s license
  • Passport
  • Social Security Card
  • Other Government-Issued Forms of Identification

Verification of income: (not all are needed)

  • W-2 or 1099 form
    Pay Stubs
  • Bank Statements
  • Last Year’s Tax Returns

Proof of address: (may be required)

  • Utility Bill
  • Copy of Lease Agreement
  • Copy of your Most Recent Phone Bill

Employment Information:

  • Employment Status
  • Employer’s Address and Contact Information
How do I View or Select My Financing Offers?

If you have already completed your application for a purchase from your desired business, but need to get back to review your offers, please follow the steps below.

If you need additional help, please feel free to email us at support@EnableFinancing.com or visit our website to chat with one of our Customer Service Representatives.

1. Log into your Enable Financing account: https://EnableFinancing.com/sign-in

2. Select 'Apps' at the top of your Dashboard

3. Click on your most recent application and scroll down towards the bottom of the page to see your offers and review the option that best fits your needs

4. Click on the Green Button that says 'Select Offer' or 'Continue to Application'

5. You will be redirected to the lending partners website in order to complete the financing process

I Did Not Receive Offers, Should I Change the Amount and Redo the Application?

No, unfortunately changing the amount will not have an impact on receiving offers if you redo the application.

The offers that are returned are based on your credit profile, or various other factors that are unrelated to the financing request total.

However you can reapply in 30 days once there may be a positive change in your credit score after new reports are sent to the credit bureaus.

You will also receive an Adverse Action Notice via email from the Lenders on our Platform. An Adverse Action Notice will detail your true credit score and the reason you receive a status of 'No Offers.'

What is the Minimum and Maximum Amount that Can be Financed?

Our current lender network will finance a minimum amount of $300 up to a maximum amount of $50,000.

Our team is always evaluating new lending partners to add to the Enable platform, check back for updates!

Does Checking my Financing Options Affect My Credit Score?

When you complete your credit profile through Enable Financing, your credit information is verified by doing a soft credit inquiry - which is engineered to NOT affect your credit score.

However, once you select a financing option and are ready to sign the documents with the Lender to finance your purchase, a hard credit inquiry will be performed by the lender.

You will be notified by the Lender before this happens.

Hard vs Soft Credit Inquiries: What are They and Why do They Matter?

There are many different factors that go into your credit score.

One large factor is your open credit card utilization rate, another is your percentage of payments that are made on-time, another is the length of your credit history and yet another is the number of derogatory marks on your credit reports.

And finally, there’s a small factor that represents your hard credit inquiries. Every time you apply for more credit, you take a small bite out of this slice. But what exactly is a hard inquiry, and how much of an effect does it really have on your credit?

Let’s start with the basics...

What is a Hard Inquiry?:

Hard inquiries (also known as “hard pulls”) generally occur when a financial institution, such as a lender or credit card issuer, checks your credit when making a lending decision. They commonly take place when you apply for a mortgage, loan or credit card, and you typically have to authorize them.
A hard inquiry could lower your scores by a few points, or it may have a negligible effect on your scores. In most cases, a single hard inquiry is unlikely to play a huge role in whether you’re approved for a new card or loan. And the damage to your credit scores usually decreases or disappears even before the inquiry drops off your credit reports for good.

How long will a hard inquiry stay on my credit reports?

Generally speaking, hard inquiries stay on your credit reports for about two years.
That doesn’t sound so bad, but you may want to think twice before applying for a handful of credit cards at the same time — or even within the span of a few months. Multiple hard inquiries in a short period could lead lenders and credit card issuers to consider you a higher-risk customer, as it suggests you may be short on cash or getting ready to rack up a lot of debt. So consider spreading out your applications for credit.

What is a Soft Inquiry?:

Soft inquiries (also known as “soft pulls”) typically occur when a person or company checks your credit as part of a background check. This may occur, for example, when a lender checks your credit to see if you pre-qualify for financing. Your employer might also run a soft inquiry before hiring you.
Unlike hard inquiries, soft inquiries won’t affect your credit scores. (They may or may not be recorded in your credit reports, depending on the credit bureau.) Since soft inquiries aren’t connected to a specific application for new credit, they’re only visible to you when you view your credit reports.

Some Examples of Hard and Soft Credit Inquiries:

Hard Inquiries:

    • Mortgage Applications
    • Auto Loan Applications
    • Credit Card Applications
    • Student Loan Applications
    • Personal Loan Applications
    • Apartment Rental Applications

Soft Inquiries:

  • Checking your credit scores for free online
    “Pre-qualified” credit card or loan offers
    “Pre-qualified” insurance quotes
  • Employment verification (i.e. background check)

Keep in mind, there are other types of credit checks that could show up as either a hard or soft inquiry. For example, cable, utilities, internet and cellphone providers will often check your credit.

If you’re unsure how a particular inquiry will be classified, ask the company, credit card issuer or financial institution involved to distinguish whether it’s a hard or soft credit inquiry.

How to Dispute Hard Credit Inquiries:

We recommend checking your credit reports often. If you spot any errors, such as a hard inquiry that occurred without your permission, consider disputing it with the credit bureau. You may also contact the Consumer Financial Protection Bureau (CFPB) for further assistance.

Keep in mind, you can only dispute hard inquiries that occur without your permission. If you’ve authorized a hard inquiry, it generally takes two years to fall off your credit reports.

How to Minimize the Impact of Hard Credit Inquiries:

When comparing making a large purchase, don’t let a fear of racking up multiple hard inquiries stop you from shopping around for the lowest interest rates.

FICO gives you a 30-day grace period before certain loan inquiries are reflected in your FICO® credit scores. And FICO may record multiple inquiries for the same type of loan as a single inquiry as long as they’re made within a certain window. For FICO scores calculated from older versions of the scoring formula, this window is 14 days; for FICO scores calculated from the newest versions of the scoring formula, it’s 45 days.

Similarly, the VantageScore model gives you a rolling two-week window to shop for the best interest rates for certain loans. “That way, they only impact your credit score once,” the company says.

Bottom Line:

Your credit scores play a major role in your financial well-being. Before applying for credit, take time to build your credit scores. With stronger credit, you may improve your chances of being approved for the financial products you want at the best possible terms and rates.

How Long Does the Approval Process Take?

Once you've successfully completed and submitted your 'Credit Profile' - offers will be displayed instantly* if pre-qualified.

Based on the amount requested and the Lender chosen - additional documentation may be required to finalize your financing and complete your purchase.

If you have not received your offers in a timely fashion, or there is an error, please email support@enablefinancing.com or visit our site and speak with a Enable Financing Customer Service Representative.

*Please note that sometimes due to heavy application volume it may take up to 30 seconds for offers to be displayed.

How do I Log into My Enable Financing Account?

To log in to your PayPossible account go to https://enablefinancing.com/sign-in and enter the email address and password that you set when applying.

*If you forget your password click 'Forgot Password' located under the sign-in button to reset.

I Applied for a Certain Amount, Why did I Receive Financing Offers for a Higher Amount?

If you received a higher amount, that just means the lenders have recognized you are a candidate for more funds.

In most cases you will receive the amount you are looking for, but this will depend on the lending programs selected by the business you are looking to make a purchase from.

If you do not see the amount you were looking for because the figure it higher, don't worry, you can change it once you are redirected to the Lenders page to complete the application.

I Never Received my Verification Email, What Do I Do?

First, check your spam folder. If you still cannot find the email, please follow the steps below:

  • Visit https://enablefinancing.com/sign-in
  • Click on 'Forgot Password'
    Enter in the email address that you used when applying
  • Click 'Submit' you will receive a new verification email.

If you still do not receive an email, please message us in the live chat below to speak with a Customer Service Representative or email support@enabkefinancing.com.

I Received an Email from Enable Financing Asking for My Personal Information. Should I Provide It?

Enable Financing will never send an email requesting any information including, but not limited to account information, passwords, social security, bank information etc.

Our platform can guarantee your privacy and all information that is submitted through the application is encrypted and stored securely.

If you are unsure about an email you received from a lender on our platform, or Enable Financing, please contact us at support@EnableFinancing.com or start a chat below with a Enable Financing Customer Service Representative.

What are the Typical Interest Rates?

Your credit score will be one of the largest factors in determining the annual percentage rate (APR).

In general, the higher your credit score, the lower the interest rate and APR. Individuals with excellent credit, which is defined as any credit score between 720 and 850, should expect to find rates around 10% to 14% and may qualify for lower rates.

Lenders may also consider other factors when evaluating your application, such as your income, work history, and existing debt.

For income and debt requirements, lenders will usually want to see proof that you have a steady and stable income (and sometimes a minimum income) as well as a reasonable debt-to-income ratio, which is anything under 40% to 45%.

What if I Don't Want to Use My Funds to Make a Purchase from the Business I Searched for Offers From?

If you did not sign the contract docs there is nothing to worry about, and there is no effect on your credit score by filling out an application.

If you did sign the contract docs and changed your mind about your purchase, or have not received the goods or services in a timely manner, you will be eligible to return the funds to the Lender.

If it is in the first 30 days, then you can return the funds without a penalty, however if it is after 30-days you may be responsible for the first payment.

This will all depend on the lender that is selected.

What if I Have a Problem with the Business I am Making a Purchase from, My Financing, or Enable Financing?

Our goal is to make this process as seamless as possible for you as a customer.

If you have any questions or concerns with any part of the Enable Financing process, or with your lenders, you can reach out to us at support@enablefinancing.com, or visit our site and chat with a Customer Service Representative.

Why Can I No Longer See all of My Financing Offers?

Your offers will no longer be displayed within your initial financing application once you 'Select an Offer'.

When you select a financing option you will be redirected to that Lender's website to complete your financing application. Upon completion of your financing application lenders will do a HARD PULL on your credit.

The number of hard pulls WILL affect your credit score, we’re trying to minimize the number of times you do this by preventing you from applying to each one.

Why Do I Have to Link My Bank Account to My Enable Financing Account?

For compliance reasons only, some of the lenders on our platform may send the financing for your purchase directly to your personal bank account.

In this case, you will need to link your personal bank account to your Enable Financing account to complete your purchase.

Enable Financing provides a seamless transfer from your bank account directly to the business, to complete the purchase of your goods or services.

You will never need to connect your bank account unless a purchase needs to be completed through the Enable Financing Platform with the Business.

Our support team will notify you when your bank account needs to be added to complete your purchase.